Every relocation comes loaded with the same quiet anxieties: will the truck show up on the date that was promised, will fragile or valuable items survive the journey intact, will the final bill match the number that was first quoted, and will anyone actually answer the phone if something goes wrong mid-transit. These are not unusual fears. They are the direct result of an industry where, by most estimates, the majority of operators are unorganised — informal, unregistered, and accountable to no one beyond a verbal promise.